78% of enterprises already use AI

Now it's your turn.

AI Chat, AI Phone, AI SMS, AI Email — everything your business needs to engage and grow customers 24/7.

Starter Plan

Essential AI for Your Business

Everything you need to answer customer questions and capture leads around the clock.

AI Chat

Your AI assistant answers customer questions instantly, 24/7.

  • Chat widget for your website
  • Shareable chat link for social & email
  • QR code for in-store display
  • Works on any device

Appointment Booking

Customers book appointments through natural conversation.

  • AI suggests available times
  • Syncs with your calendar
  • Confirmation notifications
  • No more phone tag

Business Dashboard

See every conversation, lead, and insight in one place.

  • View all chat transcripts
  • Lead notifications
  • Train your AI with FAQs
  • Mobile-friendly access

Multi-Language Support

Serve customers in their preferred language.

  • English & Spanish built-in
  • Auto-detect customer language
  • Seamless switching
Advanced Plan

The Full AI Suite

Everything in Starter, plus phone, SMS, email, feedback collection, surveys, and advanced analytics.

AI Phone

Never miss a call. AI answers and handles conversations naturally.

  • 24/7 phone answering
  • Books appointments by voice
  • Call summaries & transcripts
  • Transfer to you when needed

AI SMS

Text message support for customers who prefer texting.

  • Instant text responses
  • Appointment reminders
  • Follow-up messages
  • Two-way conversations

AI Email

Draft professional email replies in your business's voice.

  • AI-drafted responses
  • Review before sending
  • Matches your tone
  • Saves hours per week

Automatic Feedback

Know what customers think after every service.

  • Post-service check-ins
  • Catch problems early
  • Prevent bad reviews
  • Alerts for low ratings

Quick Surveys

Learn what matters through friendly conversation, not boring forms.

  • Pre-built templates
  • Custom questions
  • Higher response rates
  • Results dashboard

Advanced Lead Capture

AI gathers contact info naturally during conversations.

  • Collects name, email, phone
  • Qualifies inquiries
  • Instant notifications
  • Never miss an opportunity

Business Insights

Understand customer patterns and optimize your business.

  • Common questions report
  • Peak hours analysis
  • Customer sentiment
  • Weekly AI summaries

Priority Support

Get help faster when you need it most.

  • Faster response times
  • Dedicated onboarding
  • Setup assistance
  • Training resources

One AI. Every Channel.

Your customers reach out however they prefer. Viva handles them all.

Chat

Website & link

Phone

Voice calls

SMS

Text messages

Email

Inbox replies

Ready to try it?

Start your free 14-day trial. No credit card required. Set up in 5 minutes.